Frequently Asked Questions

Orders & Shipping

When will my order ship?

Orders typically ship within 1-2 business days. You will receive a tracking number by email.

How long does delivery take?

• Standard Shipping: 7-15 business days
• Express Shipping: 3-7 business days

Do you ship internationally?

Yes, we ship worldwide.

Returns & Refunds

What is your return policy?

We accept returns within 30 days. Items must be unused and in original packaging. See our Exchange & Return Policy.

When will I get my refund?

Refunds are processed within 5-10 business days after we receive the returned item.

Products

Are your products covered by warranty?

Yes, all smartwatches and electronics come with a 12-month warranty. Accessories come with a 6-month warranty.

How do I contact support?

Use our Contact Us page or click the chat icon in the bottom-right corner.